About TrucknTow.com
At Truckntow, customer satisfaction is our number one concern. We value your business and we are willing to do what it takes to keep you as a customer for life.
TrucknTow is designed to provide the best trucking and towing accessories at the best prices to our valued customers. We know that our customers require quality products, low prices and fast, economical shipping. Our extensive line of trucking and towing accessories is built around your business, so you will always be able to find the product you need at the right price. No matter where you are located you can be confident that you will always receive low freight charges and fast lead times.
Our offices are open from 8:00 AM to 5:00 PM in all four time zones. We are open when you are open, so give us a call at 888-918-8150 and speak to one of our knowledgeable customer service representatives. As always, you can order or find information here at our site 24 hours a day, seven days a week.
100% Satisfaction Guarantee
Our goal is 100% customer satisfaction. At Truckntow, we know that without satisfied customers, we are out of business. If you are not completely satisfied with your order, call us at 888-918-8150, extension 134 or send an email to returns@truckntow.com. We will be glad to replace your product or issue a refund. We will even send you a call tag and schedule your pick-up. We want your purchase to be as easy as possible, even if it did not work out as intended. Our customer service agents are ready to help you.
Technical Support
Our top-notch technical support team has more than fifty years experience in the trucking and towing industries. We have experts that specialize in chain, webbing, wire rope, lighting, electrical, safety, and lifting. Not only do we know our products, but our team also has a deep understanding of the product applications. Our new computer system puts all relevant data and technical specifications at our finger tips. Give us a call at 888-918-8150, extension 703 or email us at technicalsupport@truckntow.com. We are waiting to serve you.
We Ship Fast
Our fully computerized warehouse system is designed to process and ship your order as quickly as possible. We know that your business depends on timely service, and it is our job to keep you up and running. Our order processing team is committed to filling all in-stock orders within 24 hours, and nearly every order ships the day it is placed. If you have any comments about the lead time of your order, or the condition in which it arrived, please contact the processing coordinator at 888-918-8150, extension 282 or email us at orderprocessing@truckntow.com. We are working to serve you.
Feedback
At Truckntow, your feedback is very important to us. We want to tailor our program to meet your needs. If you have any questions or comments about the Truckntow experience, or if you would like to see a new product added to our catalog, please contact us directly at feedback@truckntow.com or call 888-918-8150, extension 288. Our development team is waiting for your comments.
Fast, Accurate Call Routing
Our state-of-the-art phone system is designed to serve you. We know that our customers are busy, and our phone system allows you to route yourself directly to the specialist that is best suited to handle your needs. At Truckntow, we are all business when it comes to servicing our customers. We are focused on providing the smoothest, most efficient ordering experience possible. Give us a call at 888-918-8150, our knowledgeable representatives are waiting to assist you.
Trade Accounts Welcome
Setting up an account with Truckntow has never been easier. If you want to apply for credit, just send an email to newtradeaccounts@truckntow.com or call 888-918-8150, extension 147. We will be happy send you a credit application by fax or email. Our credit approval team is waiting to get you approved as quickly as possible.
